The Small Businesses (SMB) Love/Hate Relationship with their Bank
Small business owners often have a love/hate relationship with their banks and financial...
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Category: Case Studies
Wells Fargo’s Greenhouse has UX issues to overcome ahead of national rollout
Wells Fargo announced its Greenhouse mobile bank/app in late 2017 (press release). The bank began...
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Security UX: Suspicious Activity Feedback Loop
Digital channels are a huge help in thwarting fraudulent charges. In the old days, as recently as...
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How Star One Credit Union Became the First BUX-Certified Financial Institution in the World
Star One Credit Union is in an enviable position. Its Sunnyvale location, smack dab in the heart...
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Customer Service UX: Bank of America Encourages Social Media Direct Messages
Bank of America’s website and mobile apps are generally a showcase of best practices. The...
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UX Case File: Everbank’s CD Rate Table Creates More Interest
Now that most serious digital banks sport solid-looking and responsive websites, we turn our...
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| Company Overview | FAB Score* | Founded | Funding $M | |
|---|---|---|---|---|
 | Ad | 2007 | $120,000 | NYC |
 | 488 | 2020 | $950 | NYC |
 | 362 | 2008 | 2500 | Atlanta |
 | 309 | 2015 | 699 | Toronto |
 | 282 | 2013 | $768 | SF |
| Company | FAB Score* | Founded | Funding ($M) | |
|---|---|---|---|---|
 | 888 | 2019 | $1,360 | NYC |
 | 480 | 2008 | $401 | SF |
 | 200 | 2016 | $418 | Utah |
 | 200 | 2019 | $368 | NYC |
 | 131 | 2017 | $252 | SF |
| FAB Score* | Founded | Funding ($M) | ||
|---|---|---|---|---|
 | 230 | 2016 | $881 | SF |
 | 122 | 2017 | $520 | SF |
 | 80 | 2017 | $306 | Wash DC |
 | 63 | 2005 | $0 | London |
 | 39 | 2015 | $142 | SF |