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Email UX: Capital One Delights with Tax Reminder
Not that I needed a reminder that tax season is upon us, still, the note from Capital One in this week was a pleasant surprise. The email recapped likely charitable transactions, several that I...
Design Decisions: Should You Put a Mobile Screenshot on Your Homepage?
There is one big difference between established banking brands and the upstarts when it comes to homepage design. Upstarts almost always post prominent screenshots of their mobile experience,...
UI Showcase: America First Credit Union’s Navigation
If you are student of innovative financial institutions, you are probably familiar 730,000-member America First CU out of Utah (the 7th largest in the USA). We've looked at them a number of times...
UX Tips: Turning Off Spellcheck for Usernames
Just when I thought our digital design template was complete, we run into another item to address on the road to the perfect UX. Today, it is spellcheck. While it's a wonderful tool, you absolutely...
UX Fail: USAA Homepage Has Non-Clickable “Links”
I have long been inspired by USAA's innovation, mission, and execution. And have not written a negative word about them in 20+ years of covering the digital banking space. But like all streaks, it...
UX Tips & Tricks: Bring ’em Back with this Clever Design Trick
As a UX and conference junkie, I was thinking about attending O'Reilly's UX Design conference so I was perusing their website. I took the usual path of someone interested in attending, eventually...
Taxing UX: Tech First Credit Union Features IRA Webinar on Homepage
Fresh from our look at the top-10 banks and their relative lack of visibility on IRAs (and tax matters in general), I ran across First Tech FCU's great effort today (see above). Not only do they...
UX Revealed: Wells Fargo Tops in Shopping for Retirement Accounts (IRAs)
Here at BUX Advisors (see note 1) we are always looking for great examples of banking user experience. But we'll also take horrible ones too, since they make for good blog material. We found a...
Resource: The 94 Fintech Graduates from Y Combinator (2005 to 2016)
When it comes to fintech inspiration, including products, business models and of course user experience, the Y Combinator (YC) alum list is a great place to start. The incubator continues an...
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