How Star One Credit Union Became the First BUX-Certified Financial Institution in the World
Star One Credit Union is in an enviable position. Its Sunnyvale location, smack dab in the heart...
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Tag: better bank user experience
Customer Service UX: Bank of America Encourages Social Media Direct Messages
Bank of America’s website and mobile apps are generally a showcase of best practices. The...
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UX Case File: Everbank’s CD Rate Table Creates More Interest
Now that most serious digital banks sport solid-looking and responsive websites, we turn our...
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Credit Karma Does Breach Education Right (Security UX)
Remember thr Equifax breach? On the heels of the Equifax breach, we’ve had several months of...
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Chase Bank Tests Finn, a Mobile-First Brand
Meet Finn by Chase It’s been 18 years since a big-10 US retail bank started a standalone...
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Homepage UX: Mobile Banking Discovery
Thanks to Pareto, we know 80% of your visitors are looking for just 20% of what you offer. And in...
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