Tag: better bank user experience

Top 10 Digital Banking UX Problems: #1 Fostering Financial Insecurity

Posted by Jim Bruene | May 1, 2018 | Featured Startups, UX Analysis

We look at bank and credit union sites every day. And generally, there is much to like these days....

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Friday Fail: Good UX Begins with Clear Choices

Posted by Jim Bruene | Apr 6, 2018 | Featured Startups, Marketing & Sales, UX Analysis

Let me start by saying that I’ve been a fan of Umpqua Bank since I saw then-CEO Ray Davis...

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Mobile UI: Don’t Ignore Mobile Banking Security Perceptions

Posted by Jim Bruene | Mar 26, 2018 | Featured Startups, UX Analysis

Is Mobile Banking Secure? Last week, I was surprised to see the Wall Street Journal run a nearly...

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Friday Fun: St. Mary Bank’s Celtics Tickets Sweepstakes

Posted by Jim Bruene | Mar 10, 2018 | Featured Startups, UX Analysis

I’m a complete sucker for online sweepstakes. I haven’t won anything since 1996 when...

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Battling Negative Perceptions of Credit Union* Tech Prowess

Posted by Jim Bruene | Mar 8, 2018 | Featured Startups, Marketing & Sales, UX Analysis

Last week I traveled to the center of the U.S. credit union universe last week, CUNA’s GAC...

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Security UX: Suspicious Activity Feedback Loop

Posted by Jim Bruene | Jan 24, 2018 | Case Studies, Featured Startups, Payments, UX Analysis

Digital channels are a huge help in thwarting fraudulent charges. In the old days, as recently as...

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