Category: Featured Startups

Customer Service UX: Bank of America Encourages Social Media Direct Messages

Posted by Jim Bruene | Dec 15, 2017 | Case Studies, Featured Startups, UX Analysis

Bank of America’s website and mobile apps are generally a showcase of best practices. The...

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UX Case File: Everbank’s CD Rate Table Creates More Interest

Posted by Jim Bruene | Nov 13, 2017 | Case Studies, Featured Startups, Marketing & Sales, UX Analysis

Now that most serious digital banks sport solid-looking and responsive websites, we turn our...

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Credit Karma Does Breach Education Right (Security UX)

Posted by Jim Bruene | Nov 1, 2017 | Case Studies, Credit & charge cards, Featured Startups, UX Analysis

Remember thr Equifax breach? On the heels of the Equifax breach, we’ve had several months of...

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Chase Bank Tests Finn, a Mobile-First Brand

Posted by Jim Bruene | Oct 25, 2017 | Featured Startups, Payments, UX Analysis

Meet Finn by Chase It’s been 18 years since a big-10 US retail bank started a standalone...

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Homepage UX: Mobile Banking Discovery

Posted by Jim Bruene | Sep 20, 2017 | Featured Startups, UX Analysis

Thanks to Pareto, we know 80% of your visitors are looking for just 20% of what you offer. And in...

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Credit/Debit Card UX: Authorizing a New Card User

Posted by Jim Bruene | Aug 30, 2017 | Featured Startups, Marketing & Sales, Payments, UX Analysis

Fine-tune the User Experience (UX) With Authorizing New Card Users As financial institutions...

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